Manu88 is committed to protecting the privacy of every member in accordance with Malaysia's Personal Data Protection Act 2010. This document clearly explains how we collect, use, store, and protect your information.
The core principles governing how manu88 handles the personal data of all Malaysian members
All data transmitted between your device and manu88's servers is protected with SSL 256-bit encryption — the same standard used by Malaysia's leading banks, including Maybank and CIMB. No third party can intercept or read your information in transit.
As a manu88 member, you have full rights to access, amend, download, and delete your personal data. Data access requests are processed within 14 business days. You may also withdraw marketing consent at any time, with no conditions attached.
Manu88 has never sold, rented, or traded your personal data to any third party for marketing or commercial purposes, and we never will. Your data belongs to you — we are only its custodian, not its owner.
All of manu88's data handling practices are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular internal compliance audits and continuously update our procedures whenever applicable legislative amendments arise.
Manu88 retains personal data only for as long as it is needed for the stated purpose or as required by law. Data from closed accounts is retained for 7 years for legal compliance purposes, after which it is securely deleted.
In the event of any data security breach affecting your account, manu88 is committed to notifying you within 72 hours of the breach being detected, in line with international data protection best practices.
This Privacy Policy ("Policy") is issued by manu88 ("we", "platform") and applies to all individuals who use the manu88.click website, register an account, carry out financial transactions, or interact with any of the services we offer.
Manu88 understands that the trust of Malaysian players is our most valuable asset. That trust can only be built when you know exactly what happens to the information you share with us — from your name and phone number to your gameplay records and transaction history. This policy is written in plain, straightforward language rather than confusing legal jargon, because we believe you deserve a clear and honest explanation.
This policy should be read together with Terms & Conditions manu88 and Responsible Gaming Policy us, which together form the complete agreement between you and manu88. All practices described herein are in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Manu88 collects various types of personal data in the course of providing our online casino services. The following are the main categories of data we collect:
| Data Category | Example Information | Required? |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Yes |
| Contact Details | Phone number, email address, Malaysian residential address | Yes |
| Financial Data | Payment methods (Touch 'n Go, DuitNow, GrabPay, FPX, etc.), deposit and withdrawal records | Yes |
| Game Data | Betting history, wins, losses, games played, session duration | Automatic |
| Technical Data | IP address, browser type, operating system, device, cookie data | Automatic |
| Communication Data | Customer support conversation records, complaints, and feedback | Where applicable |
| Verification Data | Identity document images, verification selfie (when required) | When prompted |
Manu88 does not collect sensitive data such as health information, political affiliations, or religious beliefs unless you choose to share such information voluntarily in a customer support communication.
Manu88 collects personal data through several key channels:
Manu88 uses the personal data collected solely for the following legitimate purposes, which are necessary for the provision of our services:
Manu88 will only use your data for the purposes stated above, or for purposes directly related to them. Should we need to use your data for an entirely different purpose, we will seek your fresh consent beforehand.
Manu88 does not sell, rent, or trade your personal data. However, in the course of providing our services, data may be shared with the following limited categories of third parties, and only to the extent necessary:
Manu88 invests seriously in security infrastructure to protect the personal data of all members. The technical and organisational measures we have implemented include:
While manu88 takes all reasonable steps to protect your data, no security system can be guaranteed to be 100% secure. You also play a role in protecting your account — use a strong, unique password, do not share your login credentials with anyone, and contact manu88 support immediately if you suspect your account has been accessed without authorisation.
As a manu88 member and Malaysian resident, you have the following rights regarding the personal data we hold about you, in accordance with the PDPA 2010:
You have the right to obtain a copy of the personal data we hold about you. Submit your request to support@manu88.click and we will process it within 14 working days.
If your information on record with manu88 is inaccurate or outdated, you have the right to request a correction. Basic details can be updated directly through your account settings.
You may request the deletion of your personal data when it is no longer needed for the original purpose of collection, subject to manu88's legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time. You can unsubscribe from manu88 marketing emails directly from within the email itself.
You may request a copy of your personal data in a structured, machine-readable format (JSON or CSV) for transfer to another platform should you choose to do so.
For processing based on your consent (such as marketing), you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.
To exercise any of the rights above, please contact the manu88 team by email at support@manu88.click with the subject line "Privacy Data Rights Request". Please include your full name and registered email address to facilitate identity verification. We will acknowledge receipt of your request within 3 business days and fulfil the request within 14 business days.
Manu88 uses cookies and similar tracking technologies to enhance platform functionality and user experience. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration | Can It Be Disabled? |
|---|---|---|---|
| Session Cookies | Maintaining your logged-in status during an active manu88 session | Until logout | No – required for core functionality |
| Security Cookies | Preventing cross-site request forgery (CSRF) and other security attacks | Session | No – required for security |
| Optional Cookies | Saving your language preferences, last betting limits, and display settings | 30 days | Yes |
| Analytical Cookies | Measuring platform performance and aggregated usage patterns for improvement purposes | 90 days | Yes |
You can manage cookie settings through your web browser. However, disabling essential cookies will affect the functionality of the manu88 platform, including potentially preventing you from logging in. For optional and analytics cookies, you may opt out without affecting your use of the platform.
The manu88 platform is strictly for individuals aged 18 and above. manu88 does not knowingly collect or process personal data from individuals under the age of 18.
All new manu88 registrants are required to confirm that they are 18 years of age or older during the registration process. Additional age verification via identity documents may be carried out at any time as a further protective measure.
Should manu88 discover or suspect that personal data belonging to individuals under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. If you believe that someone under the age of 18 has registered on manu88, please contact us at support@manu88.click without delay.
In the course of providing our online casino services, some of your personal data may be processed by servers or service providers operating outside Malaysia. This includes internationally recognised game providers such as Pragmatic Play and Evolution Gaming, which maintain infrastructure across multiple global locations.
When cross-border data transfers occur, manu88 ensures that a level of protection equivalent to or greater than that required under Malaysia's PDPA 2010 is applied, through one or more of the following mechanisms:
For more information on the countries where your data may be processed and the safeguards in place, please contact us at support@manu88.click.
Manu88 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, technological developments, new legal requirements, or changes to our services.
When significant changes are made to this Policy — particularly changes that affect how we use your data or your rights as a user — manu88 will:
For non-material changes — such as correcting text errors or clarifying language without altering the original intent — a notice may not be sent, but the updated date will be revised. We encourage you to review this page periodically.
Continued use of the manu88 platform after any changes take effect will be considered acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request data deletion in accordance with the procedure set out in Section 7 above.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way manu88 handles your personal data, please do not hesitate to reach us through the following channels:
Our team will acknowledge receipt of your enquiry within 3 business days and aim to provide a full response within 14 business days. For complex complaints requiring in-depth investigation, we will keep you informed of progress within the timeframes set out.
If you believe that manu88 has not handled your personal data in accordance with applicable law and we have failed to resolve your concern to your satisfaction, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia as provided under PDPA 2010.
All manu88 financial transactions are fully protected – your payment data is never stored directly by us
All transactions are in Malaysian Ringgit (MYR). Your payment information is processed directly by the respective payment providers — manu88 does not store your card details or e-wallet account information.
All your personal data is stored with 256-bit SSL encryption and managed in accordance with Malaysia's PDPA 2010. manu88 will never sell or share your data for marketing purposes without your explicit consent. Your rights to access, correct, and delete your data are always respected.
Any privacy questions? Contact us at support@manu88.click.
Your data helps us identify and support players who may need responsible gambling assistance.
Answers to the most frequently asked privacy questions from Malaysian members